Long Marston, HP234QT
Our Approach to the Covid - 19 pandemic
We have always been synonymous with exemplary standards of housekeeping and health & safety.
In response to the Covid - 19 pandemic we have enhanced our exacting standards to a new level across all aspects of our accommodation based on the guidance we have received from HM Government, Public Health England and the National Health Service, supported by industry specific advice from UK Hospitality. Due to the constantly changing nature of this guidance and advice, our practices and protocols will be continuously reviewed and immediately updated. We are adapting every day to the delicate situation linked to the Covid-19 pandemic, in order to provide you with services as close as possible to your needs and in compliance with government measures in terms of protection and prevention.
Safety has always been our top priority. We are proud to maintain the highest standards of cleanliness and hygiene.
• Enhanced cleaning protocol
• Thorough disinfection of our rooms.
• Careful management and disinfection of linen (sheets and towels).
•We will not enter your room for the duration of your stay.
• Where requested, we are offering continental breakfast left in your kitchenette prior to arrival.
• Follow government handwashing guidelines, and making a check of all hand contact services to be cleaned when each guests vacates.
• Cleaning keys between guests.
• We run a reservation-and-clean process (whereby one household can exclusively book the facilities for a fixed time, and the facilities are cleaned thoroughly between reservations).
• Guests are encouraged to use hand sanitiser or handwashing facilities as they enter the premises and regularly during their stay.
There is an option to pre-order a purchase of pair of brand new pillows in their packaging for £20.
These will be left in your room with a pair of pillowcases.
All our pillows are disinfected, covered in a pillow protector which is washed at 60 degrees.
Please stay safe. Enjoy your stay and relax in the tranquil environment.